Università telematica internazionale UNINETTUNO

Cloud Professional for Public Administration (Academic Year 2016/2017)

Cloud Professional for Public Administration


Prof. Aisling Owens
(LEO - Lisburn Enterprise Organisation )
Language: English
Course description
The course is intended for all the operators in the public administration. The certified operator is able to adopt (or suggest the adoption) of Cloud services and technologies both for the internal management of the public administration and for the services to the citizenship, evaluating their utility and their cost-effectiveness. 
Prerequisites
 2-3 years of experience in ICT services
Objectives
 The course provides the basics of Cloud computing and an outline of the main Cloud applications for the public administration and the citizens. 
Program
1. Introduction to cloud computing
Students are expected to demonstrate theoretical knowledge and skills on: terms and basic concepts; virtualization methods (virtual servers, fail-safe resilient architectures, no-setup hosts, pay-for- use systems; adaptive computing power and data storage); cloud service users: owners, administrators, consumers, basic concept: on-demand computing power and data storage; cloud computing power sharing: advantages and problems; cloud storage sharing: advantages and problems; implementation mediums and service testing methodologies; storage services and technologies, non-relational and relational model comparison. Furthermore, students will demonstrate a sound knowledge of the main cloud providers, i.e., entities that offer cloud computing services, including i) cloud infrastructure, ii) cloud platform, iii) cloud software, iv) cloud storage, and v) cloud security vendors and also on national providers and their main point of strength

2. Security basics
Students are expected to demonstrate factual knowledge/skills and competences on: Authentication, authorization, and accounting; Monitoring, auditing and logging; network security; Security groups and virtual server images; Cloud-based services and cloud-hosted solutions common security risks; Counter-attack strategies and methods; Risk analysis

3. Cloud Models
Students are expected to demonstrate sound knowledge/skills and competences on: software as a Service (SaaS) delivery model; platform as a Service (PaaS) delivery model; infrastructure as a Service (IaaS) delivery model; public/private/hybrid/community deployment models; Service Level Agreements (SLAs)

4. Cloud services and applications for public administrations and for citizens/community
Students are expected to have an overview of: cloud services for public administrations, collaborative resources, online tools and document sharing for public administration, storage services, virtual resources and interoperability among the administrations, services for citizens; cost-benefits for the public administration; showcases of Cloud applications in the public administration

5. Legal and technical aspects of cloud computing for public administration and for citizens/community
At the end of this unit the student will demonstrate factual knowledge/skills and competences on: legal requirements related to financial flows and procurement procedures in public institutions; personal data management and protection; intellectual property rights regulations
Book
 Thomas Erl, Zaigham Mahmood, Ricardo Puttini, “Cloud Computing: Concepts, Technology & Architecture”, Prentice Hall/PearsonPTR, 2013.

Joe Weinman, “Cloudonomics: The Business Value of Cloud Computing”, Wiley, 2012.

Bill Williams, “The Economics of Cloud Computing”, Wiley, 2012.
Exercises
The assessment method is an online test/examination. A multiple choice questionnaire which includes at least one question for each key learning outcome. Only one answer of each question is correct.
Professor
Professor not available
Video professors
Prof. Aisling Owens - LEO - Lisburn Enterprise Organisation
List of video lessons